Shipping policy

At VELTRIX, we’re committed to getting your order to you as quickly and safely as possible. Please review our shipping policy below for details on processing times, delivery, and more.

Order Processing

  • All orders are processed within 1–3 business days (excluding weekends and holidays).

  • You’ll receive a confirmation email with tracking information once your order has been shipped.

Shipping Times

Standard Shipping (Domestic): 5–8 business days
Express Shipping (Domestic): 2–4 business days
International Shipping: 7–14 business days (varies by location)

Note: Shipping times may vary due to high order volumes, holidays, or carrier delays.

International Orders

We do ship internationally! Please be aware that:

  • Customs duties and import taxes may apply and are the responsibility of the customer.

  • Delivery times can vary based on destination and customs processing.

Tracking Your Order

Once your order ships, you’ll receive an email with a tracking number and link to follow your package in real time.

Shipping Issues or Questions?

If your order hasn’t arrived or if there are issues with tracking, feel free to contact us at admin@veltrixllc.shop and we’ll be happy to assist you.